When you’re happy we’re happy. We promise you the highest level of customer service.
We teach and promote care, nurturing, self-awareness, kindness, authentic connection, respect for others. And we practice these values in our daily interactions.
When you first contact Big Shakti you will receive an automatic confirmation that we received your message.
After that, a warm-hearted person will be at your service.
How refreshing to be helped by Maya, not only is she a lovely person, but she knows the products so well and could advise me. You are uniquely personable.
Carrie Rubenstein, Stylist, New York NY, USA
“Perhaps the only equal to your wonderful products is your wonderful service.”
Rajesh Bhardwaj, Business Development Manager, London, UK
Big Shakti never stores customer Credit Card details.
We use the highest level of security in processing our customer payments:
Comodo is the industry leader in high level 256 bit encryption technology SSL Technology
eWay is a major payment processor with a proven track record for safety and reliability.
We do not refund digital goods normally unless there are exceptional circumstances, as once delivered, digital items can be used.
If you have any questions about any aspect of our products and services, please do not hesitate to contact us and a warm-hearted person will look after you in no time!